| By
instructing us to conduct profiling on an individual, or giving us access to a
recent profile, any core competencies that need to be developed will be highlighted.
This also enables
us to select a coach who has some specialisation in working with individuals to
strengthen these competencies and the choice of coaching package becomes more obvious. When
designing programmes, it is often useful to have firm evidence of what changes
are required. Therefore, carrying out staff surveys along with a selection of profiling
and 360 degree feedback is something we undertake for clients. We can then work
closely with a client, co-designing a program which can be used as a pilot.
At the end of the programme, it is advisable to conduct further research to
identify how effective it has been and to also find out if any unexpected
benefits or problems occurred during the process. We will then prepare and present
the results, focusing on the return on the investment. | 
